NEX LEVEL Indoor Cycling and Fitness offers the undersigned, hereinafter referred to as “MEMBER” or “YOU,” the use of its services and facilities in conformance with the terms and conditions set forth below and the MEMBER accepts said offer upon the terms set forth which are included below and made a part hereof, and any additions or changes to the Procedures, Rules and Regulations as may from time to time be posted in the Facility.

YOU ARE OUR #1 PRIORITY: We want your experience to be the very best it can be every time you walk through our front doors to workout with us. Please read through the following policies that will be in full effect as of January 10, 2017. We put these policies together with one phrase in mind: fairness to each and every one of you.


Please arrive 20 minutes before you attend your first class at NEX LEVEL so we can give you proper instructions, technique, form and settings in our classes. Our workouts are designed to challenge and push you past your limits. Please ask your instructor for modifications if you have an injury or are not able to do certain exercises. We are here to enhance you overall workout experience. PLEASE NOTE** You will not be able to attend boxing class if you don’t arrive 20 minutes before the scheduled class time for proper instruction.


One of the best things about NEX LEVEL is the ease of reserving your workouts ahead of time and securing your spot in class – no lines, no need to get here extra early, etc. We have been experiencing people double booking classes and then late canceling or not showing up for class at all when there is a waitlist of fellow NEX LEVEL Members sitting on the edge of their seats to get in. These poor peeps are just waiting for the call to move on up. They never get the call because someone didn’t cancel. Please make sure to cancel your classes that you will not attend in order to avoid a no show or late cancellation fee and to be fair to all members.


If you are on the waitlist, it is assumed that you want to take the class. If you are moved up from the waitlist and are placed into the class, you are now enrolled in that class. You will receive an email and/or a phone call (voicemail) to confirm that you are in. By adding yourself to the waitlist you are securing the spot over another member so it is your responsibility to attend that class. If you do not attend or are a late cancel, you will be charged a $10 fee or 1 class will be removed from your package.


If you cancel out of class and it is within 1 hour of the class start time you will be marked as a “late cancel.” What does this mean? It means if you have a class package you will lose that class. If you are part of the monthly unlimited, it means you will be charged a $10 late cancel fee. If you are enrolled in a 5:30am class and cancel after 7pm the evening before class, then you will be charged the late cancel fee.

How to Cancel a Class:

  1. Go to our website
  2. Click My Account
  3. Click My Classes
  4. Select Unreserve on the class that you are enrolled in


What in the world happened? You signed up for class but then just didn’t show up?! A $10 no show fee will apply.


You may take an unlimited number of classes at NEX LEVEL. Some of our members actually book more than one class per day and let us just say – we love that you love it here that much! We want all of our NEX LEVEL Family members to be given the same opportunity to experience NEX LEVEL on a daily basis. We are asking that if you are one of these peeps that likes to reserve more than one class daily please try and limit this. This is not a NEX LEVEL requirement but we are kindly asking that you book one class a day and treat the second as a walk in.

We love you all and wish you could know the gratitude we hold in our hearts for each of you that decides to spend your workouts with us at NEX LEVEL. This is a place with great energy and positivity and keeping that a constant is our goal.

Monthly Limited (5x a week) Membership: You are taking advantage of a discounted membership because you are allowed to take up to 5 classes each week. You have 20 classes to use each month under this membership. All NEX LEVEL monthly members are committed to a twelve month contract upon the purchase of their first month.

All NEX LEVEL members are asked to sign a contract stating that they understand this policy at the start of their contract. All memberships will automatically renew after the twelfth month unless member contacts NEX LEVEL to cancels his or her membership contract with 30 days notice.

All NEX LEVEL members have a fiduciary responsibility for your monthly membership dues. Please notify NEX LEVEL immediately if there are any updates or changes to your credit card on file.

If you have a medical condition that suddenly limits your ability to workout, we can freeze your membership for a maximum of two months with a doctors note.


MEMBER hereby represents that the MEMBER is physically fit and has the necessary current medical approval to utilize our facility for purposes of exercise, and to participate in any of the exercise or cycling classes available at NEX LEVEL. NEX LEVEL is relying on this representation and MEMBER understands that NEX LEVEL Indoor Cycling and Fitness does not and will not investigate or certify the health of MEMBERS or their fitness to use the facilities.


MEMBER acknowledges and understands that prior to beginning any exercise and/or nutrition program it is strongly recommended that he/she consult with and receive approval of a physician. MEMBER understands that any exercise program involves risk. MEMBER acknowledges and understands that he/she is using

NEX LEVEL Indoor Cycling and Fitness facility and services at his/her own risk. NEX LEVEL Indoor Cycling and Fitness and its owners, officers, employees, agents, contractors and affiliates shall not be liable – and MEMBER hereby expressly waives any claim of liability – for personal and/or bodily injury or damages that may occur to any MEMBER, for any loss of or injury to person or property, however caused. This waiver includes, but is not limited to any loss, damage or destruction of the personal property of the MEMBER and is intended to be a complete release of any responsibility for personal injuries and/or property loss/ damage sustained by any MEMBER or any guest of any MEMBER while at the Facility, whether using exercise equipment or not. MEMBER agrees to indemnify and hold NEX LEVEL Indoor Cycling and Fitness, and its officers, employees, agents, contractors and affiliates, harmless from any and all liability and damages incurred arising out of the conduct or activity of such MEMBER, any other claimant MEMBERS using the facilities while MEMBER is on the premises insofar as MEMBER is claimed liable for damages to others. I have read and understand the RULES and the terms and conditions for membership as stated in this. I hereby agree to comply with all of the above. I have carefully read this Agreement and fully understand its contents. I am aware that this Agreement contains a release of liability and a contract between NEX LEVEL Indoor Cycling and Fitness and myself. My use of NEX LEVEL Indoor Cycling and Fitness facility and services further acknowledges my acceptance of the statements in this section. Here’s to your HEALTHIEST~STRONGEST~FEELING MOST ALIVE year yet!